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Eileen on A Christmas Story - Dec 08
Thanks Dr Mike, love this story, so true! cheers
Eil on Pike River
Thanks for intersting posting. My great grand father was william patrick butler, his son william daniel butler I believe went over to new zealand to work in the mines. I was wondering if your william
Chris on Pike River
William Maher was my Grandfather, my mum was Kath Borkin. So thanks Mike for the information and yes it certainly hit home and our thoughts are with all the people these disasters have effected
Catherine on Pike River
I found this beautiful posting while searching for info on my grandfather - William Maher. Like you in times of disasters like this Pike one you think about your own family. I worked out while reading
Jesse on Pike River
That was really moving Mike. Thank you for giving me a detailed insight into where I'm from, and even though I'm 12000 miles away I'm in the middle of coal-mining country on my mothers side.
Annmaree on Pike River
Beautiful Mike. A great friend of mine, Gary Knowles, is heading up the most recent mine disaster situation and felt the full weight of in some way playing part of the modern day role of William
Gabrielle on Pike River
Mike what a very moving recollection of our history. Beautifully written.
Steve on Pike River
Mike, thanks for providing a vehicle for long dormant feeling of identity and belonging to surface. every time i meet a new person who asks me what part of NZ are you from, I ALWAYS say - I grew up on
Bede on Pike River
...'In a concert of silence' -Lovely turn of phrase Mike. Spoke to a guy last night who stood in Midland park to observe the silence. He said it lasted 5 minutes and was very moving.
John on Pike River
thanks mike. beautifully written. Amazing to see it in black and white becuase over the years its become a part of who we are..our DNA. Coal mining has always been a dangerous occupation.

We're not getting it...

I went to hear Tom Peters the other day. He's a great speaker, but I have to say I was disappointed. Here we are facing the most extraordinary business challenges of a generation, and his message was more of the same. It's all still true, but I don't think it gave people fresh or powerful insights about what to do.

I know there are some people who've declared that they're not going to participate in this particular recession. Those people are either lucky or delusional. There are a few businesses that have not been affected, and fewer still who won't be affected at some point.

A couple of months ago I wrote about the Stockdale paradox, the ability to face the brutal facts and still have faith we will prevail. Here's the brutal fact: there is no reason to think that we are in the hour before the dawn - you know, the darkest one. In fact, I suspect we haven't even got to midnight yet. I have heard lots of people saying there are lots of opportunities in a recession, but I never get much sense of what they are. I think that's dangerous. The Peters seminar was billed as giving answers to that challenge. I'd have to say it was entertaining but superficial. I worry that people might have gone away thinking that if they send handwritten postcards to customers and listening to their staff and customers more, then they'll be OK.

Let me be clear. I don't think enough businesses have gone beyond the superficial response of cutting costs. I don't think people are taking the long view. I'm not talking here about Big Visions, but simply beyond the next 12 months. This recession and its consequences is going to be with us for the next 3-5 years, and we need to think about how we're gong to not only stick around but to prosper over that kind of timeframe. Something this big doesn't get fixed overnight, and I don't sense anything on the horizon that's going to see a sudden uptick. Low economic growth is likely to be with us for some time. Forget last year, and forget the last decade.  It was an aberration.  The future is going to look a lot like every other decade except the 2000s.  Folks, welcome to the new normal.

And welcome to your defining moment. The biggest opportunity you've got is that most people don't get how serious and fundamental this is. They keep hoping it will be over by Christmas, just like Stockdale's colleagues in the Vietnam POW camp. As a consequence they are not re-thinking their competitive positioning because they don't think they have to, or hope they won't have to.  Sadly, hope is not a strategy.

The big opportunity in this recession is to take market share off incumbents who respond too slowly to the change in the market's requirements - incumbents who keep pumping out the same stuff when the customer wants greater value.

I don't like these blogs to get too long, and I'm very conscious that this one is long on threats and short on opportunities. I'm putting on a free seminar in May called "The Only Way Out Is Up: Make The Most Of The Recession" (click here for details). I'm doing this because in talking and working with many business owners over the last few months, I'm convinced that we simply have to grow our way through these turbulent times.

We need to invest quality time in ourselves, our people and our proposition.  And if we do that, we will succeed where others fail. We have to rethink our competitive positioning. Our focus has to be on two things: winning market share by being a better value proposition than our competitors (ie more in tune with the customer's new requirements), and getting obsessed about that old fashioned thing called productivity so that we can deliver better value at a lower or the same price without sacrificing margin.

Doing these things successfully will NOT see revenue grow over last year's. There are no miracles or magic wands. But you will grow your capability, and that's what will deliver growth and profit in the outyears.  Thos who re-position will be the winners of the future.  Those who don't re-position will struggle at best, and fail at worst.

Mike Ashby

 


Comments (4)

Comment by: Ben Stanton at 1:48PM 13/3/2009
I like Tom Peters ideas - well done on going to his seminar, pity about the disappointment. I want to tell you about a radical recession driven change I have made. GIVE AWAY WORK. Simple - I have a website where people can go in the draw for free work - those who win get a day for free and those who don't win get followed up by the companies involved. Radical, I know - but it works! Stand in the face of recession and slap it back as hard as you can - that's what I say! www.onefreeday.co.nz - check it out!

Thanks Mike - your blogs are great!
Comment by: Chris Bell at 10:04AM 1/4/2009
Totally agree Mike
Comment by: Amber Maisey at 11:21AM 1/4/2009
I'm with you guys on this one, the work is out there, you just have to go looking for it, not like in the past when work came to your door - the competition is strong, assuming your business practices are sound and basic knowledge on customer service is first, the work is available.
Comment by: Carol Fagan at 11:24AM 1/4/2009
Hurrah  Someone at last talking sense.  Watch cash flow - cash is king, be prepared for profit margins in the short term to be lower than the past, focus on delivering more functionality at a better price/service than competitors.  Don't abort development that will take the company to the next stage as a cost cutting exercise.  Use any excess time to develop ways of working smarter/leaner.

My faith in what the commentators are saying is partly restored

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